USER RIGHTS AND RESPONSIBILITIES

User Rights

  • You have the right to access and use the Website and its services in compliance with these Terms and Conditions.
  • You have the right to privacy and protection of your personal data, as outlined in our Privacy Policy.
  • You may communicate with us regarding any questions, concerns, or disputes about our services.

User Responsibilities

  • You are responsible for providing accurate and complete information when creating an account, placing an order, or submitting inquiries.

  • You must keep your account credentials confidential and notify us immediately of any unauthorized access or use.
  • You agree to comply with all applicable laws, regulations, and these Terms when using the Website and its services.
  • You are responsible for ensuring that any actions or communications through the Website do not violate intellectual property rights, third-party rights, or local laws.

PROHIBITED ACTIVITIES

When using our website and its services, you must behave in a peaceful, civil, prudent, and respectful manner. The following activities are strictly prohibited:

  • Engaging in fraudulent, illegal, or unauthorized activities.

  • Harassing, abusing, or harming other users.
  • Distributing spam, promoting false or misleading information, or promoting illegal activities.
  • Attempting to reverse engineer, decompile, or extract source code from the Website’s software.
  • Copying, modifying, or distributing content from the Website without authorization.
  • Uploading or transmitting viruses, malware, or harmful code.
  • Posting offensive, discriminatory, or defamatory content.
  • Accessing the Website via automated means, such as bots or scraping tools, without prior authorization.
  • Engaging in activities that interfere with the security or performance of the Website or its services.

Violating these prohibitions may result in suspension or termination of your access to the Website and legal action where applicable.

BASIC TERMS OF USING OUR WEBSITE AND ITS SERVICES

  • Eligibility: To use or access our website and its services, you must be at least 18 years old or have reached the age of majority under your local law.

  • International Users: Metal Pro™ Buildings operates from Ontario, Canada. You agree to comply with applicable local laws and regulations when accessing the Website from outside Canada.
  • License to Use: We grant you a non-transferable, non-exclusive, revocable, limited license to access and use the Website and its content.
  • User Communications: By filling out forms on our Website, you consent to receive communications from us. You can opt out at any time by following the “unsubscribe” link or contacting us.

INVOICE, PAYMENTS AND REFUND POLICY

  1. Invoice/Purchase Order: Invoices will be issued following mutual agreement.
  2. Payments: Payments must be made in Canadian Dollars (CAD) through authorized third-party payment processors (e.g., Stripe, PayPal, Intuit).
  3. Refunds: Refund policies will be specified in the purchase order or invoice.
  4. Prohibited Payments: Using fraudulent or illegal payment methods is strictly prohibited.

DELIVERY AND SHIPPING POLICY

  • Coordination: Delivery details will be arranged and communicated.
  • Charges: Shipping costs will be outlined in the invoice.
  • Liability: We are not liable for delays or damages during shipping.

INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

All content on the Website, including logos, designs, trademarks, and materials, is the exclusive property of Metal Pro™ Buildings and protected under applicable intellectual property laws. Unauthorized use is prohibited.

SECURITY

We use industry-standard security measures to protect our systems. Users must also ensure their systems are secure and updated.

PRIVACY POLICY

Your privacy rights are outlined in our Privacy Policy, accessible at: Privacy Policy.

LIMITATION OF LIABILITY

Your use of the Website is at your sole risk. We are not liable for any damages arising from the use or inability to use the Website or its services.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Ontario, Canada. Disputes shall be resolved in Ontario courts.

CHANGES OR MODIFICATIONS

We may modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

SMS COMMUNICATIONS TERMS

By providing your mobile number and opting in, you consent to receive SMS messages from Metal Pro Buildings, Inc. These messages may include:

  • Account Notifications
  • Delivery Notifications
  • Customer Service Updates

Message Frequency:

You may receive up to three (3) SMS messages per week, depending on your account activity.

Message & Data Rates:

Standard message and data rates may apply based on your carrier’s pricing. Charges may differ between domestic and international messages.

Opt-In Method:

You may opt in by:

  • Submitting an online form with the SMS consent checkbox selected
  • Requesting SMS updates through our customer service team

Opt-Out Method:

You may opt out at any time by replying “STOP” to any SMS message or by contacting our support team at:

Help:

If you are experiencing issues with SMS messaging, reply “HELP” or contact us using the methods above.

Privacy Assurance:

Phone numbers collected for SMS communication will never be sold, rented, or shared with third parties for marketing purposes.

CONTACT US

For questions or concerns, contact us at:

Metal Pro™ Buildings

55 Commerce Valley Dr W #502, Thornhill, ON L3T 7V9, Canada

Email: [email protected]