INFORMATION YOU PROVIDE

  • Data Collection Forms: Full name, email address, phone number, mailing address, and business information.
  • Price Quote Form: Personal and contact details for requesting quotes.
  • Team Joining Form: Company and contact information.
  • Finance Application Form: Financial and personal details as required.

PAYMENT INFORMATION

We do not process payments locally. Payments are securely handled by Stripe, Intuit and PayPal. Their privacy policies govern the data collected during transactions.

AUTOMATICALLY COLLECTED INFORMATION

We collect data such as IP address, browser type, operating system, and usage details through tools like cookies and Google Analytics.

SOCIAL MEDIA INTERACTION

Interactions on platforms like Facebook, YouTube, LinkedIn, Instagram, and X may result in the collection of personal data as governed by those platforms’ privacy policies.

2. DATA USAGE

We use collected data to:

Personalize your experience.

  • Manage your account.
  • Process transactions and payments.
  • Communicate via email, SMS, or phone regarding services, updates, and marketing.
  • Ensure security and prevent fraud.
  • Improve our website, services, and user experience.
  • Comply with legal obligations.

We do not sell or rent your personal information.

3. DATA PROTECTION

We implement industry-standard security measures, including encryption (SSL) and secure storage protocols, to protect your data. While we strive for robust security, no method is 100% foolproof.

In case of a data breach, affected users and authorities will be promptly informed.

4. USER RIGHTS

Under applicable laws, you have the following rights:

  • Access: Request copies of your personal data.
  • Correction: Correct inaccurate or incomplete data.
  • Deletion: Request data deletion.
  • Objection: Object to processing based on legitimate interests.
  • Portability: Receive your data in a portable format.
  • Withdraw Consent: Withdraw previously given consent for data processing.
  • Non-Discrimination: Exercise rights without discrimination.

To exercise your rights, contact us via the details provided below. Requests will be processed within 30 days.

5. OPT-IN AND OPT-OUT

Email and SMS Communications

  • Email: You may unsubscribe by following the instructions in any email or by contacting us directly.
  • SMS: By opting in, you agree to receive SMS messages from Metal Pro Buildings, Inc. related to Account Notification, Delivery Notification, and Customer Care. Message frequency may vary (up to 3 messages per week). Standard message and data rates may apply depending on your carrier. You can opt out at any time by replying “STOP” or contacting our support team. For help, reply “HELP” or contact us at [email protected] or 1-888-296-6688.

SMS Privacy Guarantee

Phone numbers collected for SMS communication will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

Cookies

Adjust your browser settings to control cookies. Note that disabling cookies may affect website functionality.

6. THIRD-PARTY SERVICES

We may share your data with third-party providers (e.g., hosting, payment processing, SMS marketing) only to the extent necessary to perform services. Third-party providers’ privacy policies govern their data handling practices.

7. POLICY UPDATES

This Privacy Policy is easily accessible on our website. If you require assistance accessing or understanding this policy, please contact us.

8. ACCESSIBILITY

This Privacy Policy is easily accessible on our website. If you require assistance accessing or understanding this policy, please contact us.

9. SMS Terms & Disclosures

Consent for SMS Communication

By opting in to receive SMS messages from Metal Pro Buildings, Inc., you consent to receive text messages for:

  • Account Notifications
  • Delivery Notifications
  • Customer Service Updates

Message Frequency

You may receive up to three (3) SMS messages per week depending on your account activity or support needs.

Opt-In Methods

You may opt-in through:

  • Submitting an online form with a checked SMS consent box
  • Requesting SMS updates via customer support

Opt-Out

You may opt out at any time by replying “STOP” to any SMS message or by contacting us at:

Fees and Charges

Standard message and data rates may apply based on your mobile service provider’s pricing plan.

Help

Reply “HELP” to any SMS message to receive assistance or contact our team directly.

 

CONTACT INFORMATION

For privacy-related inquiries, please contact us at:

Metal Pro™ Buildings

55 Commerce Valley Dr W #502

Thornhill, ON L3T 7V9, Canada

Email: [email protected]