Privacy Policy

Your privacy is important to us. This privacy policy governs how https://metalprobuildings.com/ (the “Website,” “site”), owned and operated by Metal Pro™ Buildings ( “MPB,” “we,” “us,” “our”), collects, uses, maintains and discloses Personally Identifiable Information collected from its users including general users, clients/customers, builders, investors (“you,” “your” etc. each a user). We respect your privacy, and we are committed to protecting the personal data that we collect from you or that you disclose to us. By interacting with Metal Pro™ Buildings, you fully consent us to collect, use, and disclose such personal information and other information in accordance with this Privacy Policy. If you disagree with this privacy policy, please do not use our website and its services/products. We reserve the right to make changes to this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by posting the changes on this privacy policy.

WHO WE ARE:

Metal Pro™ Buildings is a 100% Canadian owned and operated company in Ontario, ranking highest in the prefabricated steel building industry. We offer premium prefabricated steel building kits designed for residential, commercial, industrial, and agricultural applications (the” Products” )and relevant services( the “ Services”).

DATA ADMINISTRATOR:

Subject to this Privacy Policy, Metal Pro™ Buildings at 55 Commerce Valley Dr W #502, Thornhill, ON L3T 7V9, is the controller of personal data we may collect from our Users. The data is stored in our database. We are using a third-party hosting service provider, and our users’ data will be collected and stored at the location of such hosting service provider.

HOW AND WHAT TYPES OF INFORMATION WE MAY COLLECT FROM YOU

To access and use our website and its services, we may ask you to provide certain personally identifiable information, or we may automatically collect certain technical or usage data. For the purpose of this privacy policy, Personally Identifiable Information (PII) means any information relating to an identified or identifiable individual, which may include but is not limited to, your full name, email address, phone number, mailing address, business information etc. (“personal information” or “personal data”). We may collect or obtain personal information relating to you from various sources described below.

User-provided Information:

Data Collection Forms: You may be required to provide certain personal information, including but not limited to First Name, Last Name, Email ID, Phone, mailing address, etc, when you fill out our different data collection forms
Price Quote Form: You may be required to provide your first name, last name, email ID, phone number, mailing address, etc. when you use our Get a Price Quote form.
Builder/MPB Team Joining Form: You may be required to provide your Company Name, Website Address, First Name, Last Name, Email ID, Phone Number, City and Province, etc. when you use our MPB Team Joining Form https://metalprobuildings.com/become-a-builder/
Career/Job Application Form: You may be required to provide your First Name, Last Name, Email ID, Phone, resume, etc., when you use our Job application form https://metalprobuildings.com/careers/
Contact Us Form: You may be required to provide your First Name, Last Name, Email ID, Phone, resume, etc, when you use our contact us form https://metalprobuildings.com/contact-us/
Finance Form: You may be required to provide your company information, company legal name, contact name, email ID, income information, social security number, Business and personal Phone Number, full Mailing Address, Building Information, etc., when you use our business financing application form https://metalprobuildings.com/steel-building-financing/
Others: You may otherwise choose to provide us with certain personal and business information when you fill out any other form(s) displayed on our website
Payment Information: We don’t process any payments locally. All payments will be handled through the secure gateway system. We are using Stripe and PayPal as our payment gateway. We may collect your Stripe ID/PayPal ID or Credit/Debit card information and your billing and shipping address. At the point of payment through the secure gateway system, you will be transferred to a secure page of the Stripe or PayPal payment service provider, and any data collected through Stripe or PayPal will be governed by the Privacy Policy of Stripe and PayPal, which can be found at https://stripe.com/privacy and https://www.paypal.com/us/legalhub/privacy-full.
Social Media: If you interact with social media pages like Facebook, YouTube, LinkedIn, Instagram, X, etc., you should be aware that the personal information you submit through such venues can be read, collected, and used by us. This information could be used to send you messages or contact you without your consent and is subject to the privacy policy of those social networking sites.
Feedback or Review: We also may collect personal data if it is included in any feedback or comment you provide. Feedback or reviews from our users allow us to measure areas of interest, improve the efficiency and offerings on Metal Pro™ Buildings, provide users with important information, and build features and functionality to enhance your experience with our website and services.
Communicate with “Metal Pro™ Buildings” via email or other ways: When you communicate with Metal Pro™ Buildings using our support email, phone call, live chat option or any other available option, we may collect personal information through such communications.
Information Automatically Collected via Technology.
To make our website and services more useful to you, our servers, hosted by third-party service providers, may collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and a date/time stamp for your visit. When you use our website and its services, we may collect usage information, location information, log data, cookies, and similar technologies, such as “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, etc. We may use Google Analytics and other third-party vendors to collect information anonymously and report website trends without identifying individual visitors. Google uses its cookies to track visitor interactions. For operation and maintenance purposes, our website and third-party service providers may collect files that record interaction with our Website (System logs) or use additional personal information (such as the IP Address) for this purpose.

PURPOSES OF COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We may collect and use your personal information in accordance with the terms set out in this privacy policy. We may use and process your personal information for the following purposes:
Personify your experience using our website and its services.
Maintain your interest and account with us.
Analyze and enhance our communications and strategies.
Provide our services to you and your services to other website users.
Send you texts, sms, emails, or other communications regarding general adherence information, service maintenance, updates, or changes to this privacy policy or any other relevant agreements.
Create, manage, and control your account and dashboard information, and verify your account access rights to the website and our services.
Respond to your inquiries, commercial requests, and comments, and provide customer support.
To verify your identity and administer your account, including processing your payments and fulfilling your orders.
To protect the security and safety of our users, protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.
For research and development purposes, mainly to improve our website, services and the customer experience. We may also use it for research and analysis to improve our Services, services, business activities, operations and processes.
to respond to claims of any violation of our rights or those of any third parties;
to comply with all applicable legal requirements, industry standards, and our policies, including reasonable necessity to comply with legal process and law enforcement instructions and orders.
To enforce this privacy policy.
We will not share any of your personally identifiable or transactional information with any person or entity other than as set out in this policy. Without your explicit permission, we do not rent, sell, or share our user’s personal information with any people, entity or non-affiliated companies for marketing purposes (including direct marketing purposes).

DISCLOSING OR SHARING YOUR PERSONAL INFORMATION:

We have sole discretion to take all reasonable steps to secure the information against unauthorized access or disclosure. Subject to this privacy policy and in accordance with any applicable law, we may disclose your personal information or data to the following parties, including but not limited
To any trusted third party who assists us in operating our website and business, including but not limited to our hosting and other technology service providers, payment processors, security service provider providers, customer service providers, etc.,
To our contractual individual service providers, including but not limited to employees, contractors, investors, builders, and/or related entities
To our business partners to offer you certain products, services or promotions.
To our marketing partners, including SMS marketing service provider
to our affiliates and business partners, joint venture partners, pharmacies, medical professionals, and other persons or entities working on our behalf.
To whom we transfer or may transfer our rights and duties
To any relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority;
To any other party, entity or authority when we have believed in good faith that disclosing any information is necessary to protect our rights, interests or property.
To whom do you authorize us to disclose your personal data?
To comply with applicable law or cooperate with law enforcement;
We may disclose or share your personal information or data in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or sale of assets, or in the unlikely event of bankruptcy. In case of a change in ownership of our business through a merger, acquisition, takeover, or similar event, your personal data may also be transferred to the new owner. In such scenarios, we will post a notice or otherwise notify you and collect your consent, as required by law, before the information is transferred and becomes subject to a different privacy policy. Additionally, we reserve the right to disclose to third parties non-personally identifiable information collected for any lawful purpose, including but not limited to aggregate or de-identified data.

THIRD-PARTY SERVICES

In general, the third-party providers we use may collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to Metal Pro™ Buildings. However, certain third-party service providers, such as Hosting service providers, payment gateways and SMS marketing platforms like Clerk Chat, RingCentral, PhoneBurner, etc., have their privacy policies regarding the information they access through our Website and Business. We recommend you review their privacy policies to understand how they handle your personal information. Remember that certain providers may operate in jurisdictions different from yours or ours. If you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

MARKETING POLICY:

Advertising and Analytics: We may use third-party advertising platforms, including but not limited to Google ads, Facebook Ads, Facebook’s and LinkedIn interest-based ads tracking features, etc., to promote our website and business. We may also use remarketing pixels through Google, LinkedIn and Facebook. We do not share personal information that directly identifies you with third-party advertisers for their direct marketing purposes. We may use Google Analytics, which may use cookies. The information generated by the cookies about your website use (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can refuse the use of Google Analytics by clicking on opt-out. To learn more about how Google uses data, visit https://policies.google.com/privacy/partners.to to opt out of Google Analytics. Please visit https://tools.google.com/dlpage/gaoptout.
Email Marketing: We may use your personal data to contact you through newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving all communications from MPB by following the unsubscribe link or instructions provided in any email We send or by contacting Us. We may use third-party Email Marketing Service Providers to manage and send emails to you.
Phone/SMS Marketing: By opting in to receive SMS communications, you consent to receive marketing messages, notifications, and updates from us via text message. These messages may include promotional content, offers, and information about our products or services. We may use third-party service providers like Clerk Chat, RingCentral, PhoneBurner, etc., for SMS marketing on our behalf. You can opt out of receiving SMS marketing messages at any time by following the instructions provided in the message or by contacting us directly. Please note that opting out of marketing messages will not affect your ability to receive transactional or account-related communications. We respect your privacy and will not share your phone number with third parties for marketing purposes without your explicit consent.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the personal information or data we collect from you. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of your personal information or data and other information transmitted to us. We take all reasonable and necessary steps to protect the information you provide from unauthorized access. We are using industry-standard Secure Sockets Layer (SSL) technology and other encryption-based security systems to safeguard the confidentiality of your personally identifiable information. However, no method of transmission over the Internet or method of electronic storage is 100% safe and secure. Therefore, we cannot guarantee the absolute security of your data. If you have any questions regarding the security of our website and its services, you can email us. We take all reasonable steps and may allow third parties to assist us in processing your personal information, adopting proper security measures to safeguard your information and ensure security.

DATA BREACH

If we experience a data breach, we will promptly notify our affected users if applicable and will inform relevant law enforcement authorities, including Office of the Privacy Commissioner of Canada of any occurrence of such data breach,

FAIR INFORMATION PRACTICES

We may apply fair information practices as defined and permitted by law. We will ensure that all our website users have the legal right to pursue enforceable rights against data collectors and processors who violate the law.

COOKIES POLICY

We may use cookies and similar technologies to enhance our user experience. The browser you use may place cookies on the hard drive of your computer, mobile device, or similar device for record-keeping purposes and sometimes to track information about you. Cookies are small files , also known as IT data, specifically short text files, stored by a web browser or directly, in the end, computer or similar devices of the user, intended for websites or pages. Cookies can compile information about your browsing habits and enhance your browsing experience. Cookies usually contain the name of the website they come from or visit, the storage time on the end device, and a unique number. We may use cookies for the following purposes:
to understand browsing habits on the Websites;
to understand the number of visitors to our website and the pages visited;
to ensure that we give you the best user experience;
to remember your preferences;
to help us understand your preferences based on previous or current site activity;
to help us compile aggregate data about site traffic and site interaction;
to enable our site to function properly;
Personal information (if any) we collect from you through cookies may be passed to our third-party service providers for managing and/or administering our website or for data hosting/storage/backup. Your use of our website constitutes consent to our use of cookies and the matters set out herein. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that by not accepting cookies, you might be unable to use all functions of our website or its services. However, you can allow cookies from specific websites by making them “trusted websites” in your web browser.
If you turn cookies off, some of the features of our website may not function properly or display correctly on your device. It won’t affect the user’s experience but may not function properly. We have sole jurisdiction to explain these cookies policy. If you have any questions regarding this cookies policy, please feel free to contact us at [email protected]

CHILDREN/MINOR’S PRIVACY POLICY

We take children’s privacy seriously and comply with the Children’s Online Privacy Protection Act (“COPPA”), PIPEDA, and any local regulations regarding children’s online privacy protection. We do not knowingly collect or solicit personal information from anyone under the age of 18. By using our website, you confirm that you are at least 18 years old or have reached the age of majority in your state or province of residence.

SMS PRIVACY POLICY

This policy outlines how we collect, use, and disclose your information when you subscribe to receive SMS (text message) notifications from us. Upon submitting your phone numbers in any of our data collection forms described under this Privacy Policy, you consent to receive SMS notification from MPB.
Information We Collect: When you opt-in to our SMS notifications, we may collect your mobile/ phone number, full name (optional), and other details you provide.
How We Use Your Information: We use the information to a) Send SMS updates about our products, services, and offers; b) Enhance our services and customer support; c) Address your inquiries.
Third-party Services: We may use third-party tools/platforms like Clerk Chat, RingCentral, PhoneBurner, etc. to send you SMS. We will have a subscription-based, legally binding agreement with them.
Sharing Your Data: We do not share or sell your information to third parties except when needed to deliver the SMS service or Required by law
Opting Out: You can opt-out anytime by replying to the SMS with the provided instructions or contacting our customer service team.
Security: We implement security measures to protect your data from unauthorized access or misuse.

GOVERNING LAW AND JURISDICTION

This Privacy Policy has been prepared based on provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, California Consumer Privacy Act (CCPA), (CalOPPA), and other applicable states and federal laws of Canada and the United States.

YOUR PERSONAL DATA RIGHTS AND CHOICES

You may decline to submit your personal information to us, in which case you may not be able to use our website and its services. We respect the confidentiality of your personal information and guarantee you can exercise your rights. We will comply with different data practices as necessary. According to the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the California Consumer Privacy Act (CCPA) of the USA and other applicable States and Federal Data protection laws of Canada and the United States, you have the following rights:
Right to Know: You can request us to know what information we collect from you and how we have collected and used your personal information during the past 12 months.
Right to Access: You have the right to request us to provide you with a copy of the personally identifiable information we collected from you.
Right to Delete: You have the right to request us to delete your personal information collected in the past 12 months.
Right to Opt-Out: As defined in the CCPA, you can opt out of using your personal information.
Right to Non-Discrimination: You are entitled to exercise the rights described under this privacy policy free from any discrimination prohibited under the CCPA and other applicable US federal, state, and international data protection laws.
Right to Withdraw: You have the right to withdraw consent where you have previously given consent to process your personal information.
Verify and seek Rectification: You have the right to verify the accuracy of your personal information or data and request updates or corrections.
Right to Object or Restrict: You have the right to object or restrict the use of your personal information.
Right to Lodge a complaint: You have the right to lodge a complaint with the competent data protection authority.
To exercise your rights, you must send us a written request via email or registered post mail at any time using the contact details provided below or via your legal representative. We will disclose and provide the required information free of charge within 30 days of receiving your verifiable written request. The period for providing the required information may be extended once by thirty (30) days when reasonably necessary, with prior notice.

DO NOT SELL MY PERSONAL INFORMATION:

We do not sell, loan, trade, or lease any personal information collected from you. However, the service providers we partner with (for example, our advertising and analytics partners) may use technology on the service that “sells” personal data or personal information as defined by CCPA law. If you wish to opt out of using your personal data for interest-based advertising purposes and these potential sales as defined by CCPA law. Please be aware that any opt-out is specific to the browser you are using, and you may need to opt-out for each browser you use.

INTERNATIONAL DATA TRANSFER POLICY

Metal Pro™ Buildings is registered and operated from Orianto, Canada, but we offer our products and services in Canada and the United States. By submitting your personal information to us, you are transferring your personal information or data to Canada, and you consent to such a transfer. We do not represent or warrant that our website, or any part thereof, is appropriate or available for use in any particular geographic location.

LIABILITY DISCLAIMER

When using any information or services provided through our website and social media platform, you do so at your own risk. Information provided through the Metal Pro™ Buildings is provided “as is” and “as available” basis. We expressly disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

OTHER LIABILITY LIMITATIONS

In no event will Metal Pro™ Buildings be liable for any direct, indirect, incidental, consequential, punitive, or other damages arising out of or in connection with unauthorized access to your personal data, regardless of whether such damages or breaches are based on contract, strict liability, tort, or other theories of liability, and regardless of whether Metal Pro™ Buildings was given actual or constructive notice of the possibility of damages.

DATA RETENTION POLICY

We may retain your personal information or data on our systems for as long as necessary to provide you with our services or until you request its deletion. Even after deletion, your personal information may persist on backup or archival media for legal, tax, or regulatory purposes. In some cases, we may retain your personal information or data for a more extended period to comply with our legal obligations, or it may otherwise be permitted or required by applicable law, rule, or regulation.

YOUR CONSENT

By using our website, you consent to us collecting, processing, and your personal information in accordance with this privacy policy. We will attempt to obtain your explicit consent to collect and process your information wherever possible. Sometimes, you may give us implicit consent, such as sending us a message through our support or by email to which you reasonably expect us to reply. If you do not provide consent for a specific purpose, we will not use your personal information in any way that identifies you personally. We may continue to use, disclose, or process your information as outlined in this Privacy Policy until you withdraw your consent or it is reasonable to assume that your consent no longer applies. You can withdraw your consent at any time by contacting us at [email protected]

DO NOT TRACK (DNT) PRIVACY PRACTICE

We do not respond to Do Not Track signals. We don’t track you personally and never sell your personal information or data. We may only track how you use our website to monitor how you use it. This involves tracking traffic, usage activity, and site performance using general analytic tools to improve user experience.

AUTORESPONDERS AND MARKETING OPT-OUTS

We may use auto-responder tools to communicate with you via email. You can opt out of receiving such emails and other messages from us by following the instructions provided in those messages. To stop receiving these emails or messages, click the unsubscribe link provided at the bottom of every email. If you encounter difficulties unsubscribing, you can contact us at [email protected]

ANTI-SPAM POLICY:

We also hate spam or junk email, just as you do. We endorse and comply with the requirements of the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003) and other applicable laws regarding unsolicited commercial email. If you subscribe to or are connected with us, unsubscribing will always be an option.

EXTERNAL LINKS POLICY:

Our website may contain hypertext links to websites created and managed by third-party individuals or entities. When you click on those links, they may direct you away from our website. Please note that we are not responsible for the privacy practices of other sites and recommend you review their privacy statements.

CHANGES OR MODIFICATION TO THIS PRIVACY POLICY:

We reserve the right to modify and amend this privacy policy at anytime. Changes will take effect immediately upon being posted on our website. If there are any material changes to this policy, we will notify you through email to ensure that you are aware of such changes or modifications.

ACCEPTANCE OF THESE POLICIES

By using our website, product or services, you signify your acceptance of this Privacy Policy. If you disagree with this policy, please do not use our site.

CONTACT US

If you have any queries about this Privacy Policy or would like to access or modify your personally identifiable information, please contact us at
Metal Pro™ Buildings
Address: 55 Commerce Valley Dr W #502,
Thornhill, ON L3T 7V9, Canada
Email: [email protected]